Picture : Twitter/ ANI
Amidst a high number of complaints on social media about huge delays and long queues at check-in points at the Delhi airport, the union minister for civil aviation Jyotiraditya Scindia visited Terminal 3 for a surprise check.
“Union civil aviation minister Jyotiraditya M Scindia makes a surprise visit to Terminal 3 of Delhi International Airport amid complaints of congestion by passengers,” ANI said in a tweet, sharing a video of Scindia interacting with the airport staff.
#WATCH | Union Civil Aviation Minister Jyotiraditya M. Scindia’s surprise visit to Terminal 3 of Delhi International Airport to review the situation as passengers complain of crowding
(Video source: MoCA) pic.twitter.com/JyzABxzuzP
— ANI (@ANI) December 12, 2022
Some passengers took to social media and shared pictures of the crowd at Terminal 3 (T3) of the Indira Gandhi International Airport (IGIA).
In response to a tweet by a passenger, Delhi airport said that it had deployed officials on the ground to assist the passengers and minimise any inconvenience.
While complaining about the long queues, the passenger said there is a need for new terminals.
“Please be assured that passenger experience is paramount for us and we always strive to enhance our flyers’ experience.”
